Baythe and eWay
Privacy Policy

In order to get most benefit from the use of the Baythe LnL website, we may request information from you.  Correspondence may be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Baythe LnL is collected via correspondence from you. This may be via the telephone, email, mail or directly through our website.

Baythe LnL regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, please contact us via

Any details collected from Baythe LnL site users is required in order to provide products and/or services, and a high level of user service. Correspondence is recorded in order to provide better, more seamless service.

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Baythe LnL uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Baythe LnL does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on our Website.

Links on the Baythe LnL site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Baythe LnL.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Security Policy

Baythe LnL uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.

  • Your complete credit card number cannot be viewed by Baythe LnL or any outside party.

  • All transactions are performed under 128 Bit SSL Certificate.

  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Baythe LnL.

ABN – 49955387340

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase/service we will give you a seven (7) day money-back guarantee from the time you receive the goods or you can accept credits towards future linen rental.  Please email us at within that time if you are not satisfied with your purchase/service so that we can resolve any problems. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or soiled. All products must be returned to Baythe LnL in their original condition.  Full refunds, including shipping/delivery, will be available in the instance of major faults/defects.

Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. Payment is received/requested after you have efter linen has been collected/delivered.  If you wish to query a delivery please contact us at

Payment Policy

After receiving service/s, a customer is given an invoice or a statement.  Payment of both types of accounts is due within seven (7) days of receipt.